Frequently Asked Questions
(FAQs)
Frequently Asked Questions
How many files can I load at once?
You can load 10 or more files at once. Currently we allow users to load up to three files with less than 5,000 rows each for free. Larger data loads are available for an affordable subscription rate. Please contact us for more details so we can work with you to meet your needs. It’s free to set up an account and there’s no obligation.
Do I have to load more than one file?
No. You can load only one file, and we will “de-dupe” or identify duplicates within the file for you. Depending on the size of your file, this service may be free!
What happens to my data?
Your data is still your data. Our service matches and integrates your data to make it easier for you to work with. We take data security very seriously at RecordMatch. We’ll never sell or share your data. We do not retain any data past our service period with you. You control what you send, and we’ll remove your data from our system at your request any time.
How does it work?
RecordMatch uses a proprietary algorithm to match and integrate your data. We know it works because we’ve been using it for our satisfied customers for years. We can even customize it to meet your specific needs.
What is a “Golden Record”?
This is the unique record for a single entity that is the result of combining the information in all your files, based on the matching rules we’ve identified. For example, if your data includes a phone number for an entity from one source and an email address from another, the Golden Record will contain both of these pieces of information for the entity within one record. You can use our tried and tested rules, working with our pre-set formats, or we’ll work with you to customize the rules to your specific data needs.
What are Key fields?
These are the fields the matching engine uses to identify matches. They have been highlighted on the preset formats, and we will work with you to identify them within a custom format. Essentially, they are what the logic engine will use to match between the files you’re loading. In order to get the best result they should be as complete and accurate as possible. We recommend 4 Key fields within your data.
How do I get started?
Complete the account request form on this site. Setting up an account is free and there’s no obligation for you. We’ll contact you and help you set up your files, then work with you to make sure you get the results you need. It’s that simple.